Frequently Asked Questions
Welcome to our FAQ page. Here you can find quick answers to common questions. If your question isn't covered below, please don't hesitate to contact us directly!
What types of jewelry do you produce?
We produce various types of jewelry, including earrings, necklaces, bracelets, rings, and more. We accept stainless steel orders and offer customization services for long-term clients. With a large procurement team, we can supply 500+ different materials. For details, please visit our SPHERE Material Library page.
Do You Offer Customization Services?
Customization is at the core of what we do! Share your designs with us, and we'll help bring your ideas to life. Our team can assist you in selecting suitable stainless steel materials, plating techniques, gemstones, and design elements to create your ideal jewelry piece.
Can you work within my budget?
We understand that every client has different budget considerations. We are committed to collaborating closely with you to create beautiful jewelry that aligns with your budget. Through material recommendations and design optimization, we can effectively control costs without compromising on quality.
How long is the jewelry production cycle?
The production timeline depends on the complexity of the design and the materials required. We will work with you to establish a realistic schedule and keep you updated on progress throughout the entire process. For more information, please refer to our SPHERE Service Process page.
Do you offer repair services?
Yes, we provide repair services for jewelry pieces we have manufactured. Please check our dedicated service page for specific terms and details.
How should I care for bulk-ordered jewelry?
For detailed care instructions, please consult our Practical Jewelry Care Guide.
What types of customization are available for stainless steel?
We specialize in full-category jewelry customization using stainless steel, including earrings, necklaces, bracelets, and rings. We support OEM (Original Equipment Manufacturer) based on your provided drawings or samples, and can also provide ODM (Original Design Manufacturer) services tailored to your brand identity. Furthermore, we can create mixed-material designs combining stainless steel with elements like ceramic or titanium.
What are the advantages of stainless steel compared to other precious metals?
- Superior Hardness: More resistant to scratches and deformation.
- Hypoallergenic: Ideal for long-term wear, even for sensitive skin.
- Eco-Friendly: 100% recyclable material.
- Cost-Effective:Offers cost reductions of approximately 40% for similar design outcomes.
- Excellent Plating Adhesion: Plating (e.g., gold/rhodium) exhibits 30% better color fastness and durability.
Why is 316L an eco-friendly choice?
316L stainless steel supports a circular economy as a permanent material. Unlike plated coatings, it can be recycled infinitely without losing quality. At its end of life, it becomes high-value raw material for new products, reducing the need for virgin mining and minimizing environmental impact.
Will the jewelry cause allergies?
No, it will not. Our jewelry is made from stainless steel, which is inherently hypoallergenic and safe for sensitive skin. You can wear it with confidence.
Is Stainless Steel Jewelry Durable?
Yes, it is highly wear-resistant. Due to the electroplating process, stainless steel jewelry generally maintains its appearance for 1–2 years. In comparison, copper and silver jewelry tend to tarnish and wear more easily, typically lasting only 5–6 months.
Do you offer engraving services?
Yes, we provide engraving services for initials, names, dates, or custom messages. Please contact us for specific details.
Do you offer branded packaging?
We offer branded packaging services (for a small additional fee) and can pair stainless steel jewelry with a variety of elegant packaging options. Please note that packaging materials need to be sourced by you from a third-party supplier or via a procurement agent.